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I am waiting for my refund

Petra avatar
Written by Petra
Updated over 3 months ago

If you find yourself waiting for your refund please remember the following:

1. Returns typically arrive at our warehouse facilities 8-12 business days after shipping. Our warehouses will at this point require 1-3 business days to process your return and to make sure all the return criteria is met.

2. At this point, please allow 4-10 business days for the reimbursement to be transferred back to your account.

3. The amount will automatically be refunded to the same card you used when placing the order.

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